What Happens to E-Commerce Products After a Customer Returns Them?

A customer return doesn't really end once the package hits the warehouse. For e-commerce brands, that's often where the real work starts.
A returned item could be unopened, lightly used, damaged, missing pieces, or in good enough shape to resell. Treat every return the same way, and it gets hard to figure out what should happen to each product next.
That's where an organized reverse logistics process earns its place.
At Boost3PL, returned products move through a structured process built around the brand's requirements. Items get received and assessed first, then directed toward whatever comes next.